Services

Everything Your Business Needs, Nothing It Doesn't

Modular managed IT services designed to fit your current environment and grow with your business. From a single service to full infrastructure ownership.

Network Infrastructure

Design, deploy, and maintain a network built to last.

  • Full network design and architecture documentation
  • Structured cabling and physical installation
  • Managed switches, routers, and firewall deployment
  • Wi-Fi site surveys and enterprise wireless deployment
  • VLAN design and network segmentation
  • Site-to-site VPN and SD-WAN connectivity
  • Ongoing network monitoring and management

Your network is the foundation of everything your business does digitally. A poorly designed network creates bottlenecks, security gaps, and the kind of intermittent problems that are expensive to diagnose and fix after the fact. We design networks properly from the start.

Whether you're setting up a new office, refreshing ageing hardware, or extending connectivity across multiple sites, our engineers follow structured cabling standards and enterprise switching architectures to deliver networks that are fast, reliable, and easy to manage.

We work with leading vendors including Cisco, Fortinet, Ubiquiti, and HP Aruba, selecting the right platform for your environment and budget without vendor bias.

Cloud & Virtual Servers

Move to the cloud on your terms — not the vendor's.

  • Virtual Data Centre (vDC) hosting in South African facilities
  • Microsoft Azure design, migration, and ongoing management
  • Microsoft 365 migration and tenant configuration
  • Secure Remote Desktop Services (RDS / Azure Virtual Desktop)
  • Hybrid cloud architecture and connectivity
  • Cloud cost optimisation and right-sizing
  • Infrastructure-as-Code (IaC) provisioning for repeatability

Cloud migration done correctly eliminates unnecessary spend and gives your team the flexibility to work from anywhere. Done poorly, it creates shadow IT, unexpected costs, and performance complaints. We plan every migration carefully so the transition is invisible to your users.

Our virtual data centre (vDC) hosting gives you the predictability of on-premise infrastructure without the capital expense of owning hardware. Resources scale on demand, backups are automated, and your team accesses everything through a secure remote desktop or VPN.

For Microsoft Azure migrations, we handle the architecture, data transfer, identity integration, and post-migration tuning. Our engineers are certified and experienced with hybrid environments that span on-premise and cloud infrastructure.

Cybersecurity

Layered security that protects without slowing you down.

  • Endpoint Detection and Response (EDR) deployment and management
  • Next-generation firewall configuration and monitoring
  • Email security: spam filtering, anti-phishing, DMARC implementation
  • 24/7 threat monitoring and alerting
  • Vulnerability scanning and patch management
  • Security awareness training for staff
  • Incident response planning and support

Cyber threats targeting South African businesses have increased significantly. Ransomware, business email compromise, and credential theft are not hypothetical risks — they are active threats that affect companies of every size. The question is not whether to invest in security, but how to invest it well.

We implement defence-in-depth — multiple overlapping layers of protection so that no single failure creates a breach. This includes endpoint detection and response (EDR), next-generation firewalls, email security filtering, and continuous monitoring for indicators of compromise.

Our managed security service includes monthly reporting, regular vulnerability assessments, and a clear incident response process — so when something unusual happens, you have a team that knows exactly what to do.

Microsoft 365

Get the most out of the tools your team already uses.

  • Microsoft 365 licensing procurement and management
  • New tenant setup and migration from legacy systems
  • Microsoft Teams deployment and governance
  • Exchange Online and email configuration
  • SharePoint and OneDrive structure and permissions
  • Multi-factor authentication and Conditional Access policies
  • Third-party M365 backup (independent of Microsoft retention)

Microsoft 365 is the productivity backbone of most South African businesses — but most organisations use less than 20% of what they've paid for. We handle everything from initial licensing and tenant setup to advanced configuration of Teams, SharePoint, and Exchange.

A properly configured M365 environment improves collaboration, reduces email security risk, and gives your IT team better oversight of what's happening across the organisation. We configure conditional access, multi-factor authentication, and data loss prevention policies as standard.

We also manage M365 backups independently of Microsoft's retention policies, because Microsoft's default retention is not a backup. Your data needs to be recoverable from a separate location with granular restore capability.

IT Support & Helpdesk

Real people, real responses — not a support queue that goes nowhere.

  • Dedicated helpdesk with local Johannesburg engineers
  • Remote support via secure remote access tools
  • On-site dispatch for hardware and physical infrastructure issues
  • SLA-backed response and resolution times
  • Proactive monitoring with automated alerting
  • Regular IT health reports and strategic reviews
  • After-hours and weekend support available

Our helpdesk is staffed by Johannesburg-based engineers with real technical depth. When you log a ticket, it goes to someone who knows your environment — not an overseas call centre reading from a script. We're fast because we're prepared, not because we're rushing.

Remote support covers the majority of day-to-day issues within minutes. For anything that requires hands-on intervention, our field team is available for on-site dispatch across Johannesburg and surrounding areas with agreed response times.

Beyond break-fix support, our proactive monitoring stack alerts our team before users are affected. Most issues we resolve before the user ever experiences them — and our clients' average monthly ticket volumes drop significantly over time as the environment stabilises.

Backup & Disaster Recovery

Because recovery speed is what matters when things go wrong.

  • On-site backup with local NAS or server-based solutions
  • Off-site and cloud backup to South African data centres
  • Immutable backup storage (ransomware-resistant)
  • Granular file, folder, and system restore capability
  • Regular restore testing with documented results
  • Disaster Recovery Plan (DRP) documentation
  • RTO/RPO analysis and target setting

Most businesses discover the state of their backups at the worst possible time — after a ransomware attack or hardware failure. We implement backup strategies with a single measure of success: how quickly can we restore your systems after any type of failure?

Our approach follows the 3-2-1-1 rule: three copies of your data, on two different media types, with one copy off-site, and one copy immutable. Immutable backups cannot be deleted or encrypted by ransomware, which is now the minimum standard for any credible recovery strategy.

We test restores on a regular schedule because a backup that hasn't been restored isn't a backup — it's an assumption. You'll receive regular restore test reports so you can be confident your recovery capability is real.

Our Process

How We Work

01

Assess

We audit your existing environment — infrastructure, security posture, licensing, and pain points.

02

Design

We present a clear proposal with architecture diagrams, timelines, and fixed ZAR pricing.

03

Deploy

Our engineers implement the solution with minimal disruption to your operations.

04

Monitor

We take on ongoing management and monitoring — your infrastructure in safe hands permanently.

Start Here

Not Sure Where to Start?

Our free infrastructure assessment takes 30–60 minutes and gives you a clear picture of where your IT stands and what needs attention first.

Book a Free Assessment